Return an OrderNo worries if something didn’t work out!
Just sign in to your Madejersey account, go to the “My Account” menu, and click on “View Orders / Return Items.” Choose the item(s) you’d like to return, select your preferred label and carrier option, then repackage your order — and you’re all set to print your return label or show your QR code at drop-off.
Sign In to Start a Return
Place an Order
Shopping for your favorites is easy! Simply add the items you want to your cart and click “Proceed to Checkout”. Log in or create a Madejersey account, enter your payment information, and finally click the “Place Order” button on the checkout page. That's it, wait a few more days and your purchased item will be in your hands!
Sign In to Place an Order
Exchange an Order
If your account qualifies for a self-service exchange, you'll find the option right beside your order details. Don’t see it? No worries — just reach out to our Customer Service team, and we’ll be happy to help!
Log in to Exchange an Order
Order & Tracking Status
We love that you’re excited about your order — so are we! Once your item ships, tracking details will be sent to the email linked to your Made Jersey account. You can also check your order status anytime by signing in, heading to the “My Account” menu, clicking “View Orders / Return Items,” and then hitting “Show More” next to the order you’re tracking.
Sign In to View Order Status
Return & Refund Status
You’ve sent your return—so, what’s next? Once your package arrives at our fulfillment center, it may take up to 30 days to inspect and process your refund. To check on the status, simply sign in to your Made Jersey account, go to the “My Account” menu, click “View Orders / Return Items,” and select “Show More” next to the relevant order.
Sign In to View Return Status
FAQs
Hey, we get it — sometimes you need a bit more clarity. No worries! If our top questions don’t quite cover what you’re looking for, feel free to dive into our FAQs for more detailed answers tailored to your needs.
Explore Madejersey FAQs
Get More Help
If you can't find the information you're looking for, our Customer Loyalty team will be happy to help you, and you can always contact our Customer support.
Contact Madejersey support